Frequently Asked Question

We offer a wide range of cleaning services, including window cleaning, gutter cleaning, house cleaning, power washing, soft washing, post-construction cleaning, office cleaning, turn-over cleaning, and solar panel washing. Please let us know if you have specific needs, and we’ll help find the best service for you!

We typically respond to estimate requests within 24 hours. If you’ve booked online, you should receive a confirmation email immediately.

Yes, we provide free estimates for all services. For certain services, such as window cleaning, we may adjust the estimate if the scope or conditions are different from what was initially communicated.

Once you’ve accepted our quote or booked through our website, selecting the service, date, and time that best suits you, you’ll receive an email confirmation with all the details. If your preferred date is unavailable, one of our representatives will reach out to arrange a convenient alternative.

Yes, if our calendar has an available time, you are welcome to schedule same day service.

We offer both one-time and recurring cleaning services, allowing you to choose the frequency that best suits your needs—whether it’s weekly, monthly, or seasonal.

We recommend booking any additional services in advance to ensure availability. However, if our crew has time on the day of service, we will do our best to accommodate your request.

Yes, we understand that schedules change. You can reschedule or cancel your appointment  by contacting us directly. Please try to notify us 24 hours in advance to avoid any rescheduling fees.

Yes, we are fully insured, including liability insurance. Our team is trained to handle all tasks safely and professionally, giving you peace of mind during every service.

No, you will be charged just after completion and we make payments as simple as possible.

We accept cash, credit/debit cards, and online payments. For convenience, an invoice will be sent to your email with easy payment instructions after the service.

We use  secure third party payment system, Square, where your credit card details are encrypted for security purpose.

Absolutely! We strive for complete satisfaction with every cleaning service. If you’re not fully satisfied, please let us know, and we’ll address any issues promptly.

Safety is a top priority. Our team follows all standard safety protocols, including using protective gear, securing ladders, and employing environmentally friendly cleaning solutions. All team members are trained to ensure a safe, respectful service experience.

Yes, if you’d like to bundle additional services like gutter cleaning, power washing, or any other service with your current booking, please contact us in advance so we can adjust the schedule and estimate accordingly.

For the best experience, please secure pets and remove any fragile items from the areas we’ll be cleaning. We’ll handle all other preparations with the utmost care for your space and belongings.

We prioritize your privacy and secure all personal information per our Privacy Policy. Your information is used only to facilitate our services and is never shared or sold to third parties.

We cover all Cape Cod, South Shore and surroud areas. These are the Towns we currently are working  on  If we do not currently serve your area, please send us an email  and enter your contact info here  and we might open an exception for you.

However we recommend you or someone else to be home for the first time visit, it is not really necessary.
If you can’t be home for any reason just provide us access to get in, providing us the key entry and alarm code in case there is one. We will make sure everything will be placed back exactly as we found it.